Get help fast, from people who speak SEO.
Use the support form for setup questions, schema troubleshooting, or plan queries. If you prefer email, contact support directly and include your Shopify store domain so we can assist faster.
Support email
For onboarding, billing questions, and schema troubleshooting.
- Typical response time: within 1 business day
- Include your Shopify store domain and the page type you are working on
- Share a Rich Results Test screenshot if you have one
Privacy first support
We do not need personal details to help you. Share only what is required to troubleshoot schema output, such as page type, template name, and validation results. Store data is handled carefully and never sold.
Need Help With Shopify Schema?
Our team reviews every request. Share your store domain, page type, and any validation warnings so we can help you resolve issues fast.
What should I include in a support request?
Include your Shopify store domain, the page type, the schema type you applied, and any validation output from Google Rich Results Test or Schema Markup Validator.
Do you need access to my theme files?
No. SchemaForgeAI injects schema through a theme extension. In most cases we only need page context and validation results.
Can you help me fix schema warnings or errors?
Yes. Share the warning text and the page type. We will guide you to the correct fields and output, and help you validate a clean result.
Do you offer support for agencies?
Yes. Agencies can manage schema across multiple client stores. Share your workflow and we will recommend the right plan and setup.